Certificate II in Workplace Skills BSB20120
QUALIFICATION DESCRIPTION
NOTE: Enrolments in this course can be taken ALL YEAR ROUND.
This qualification reflects the role of individuals in a variety of entry-level Business Services job roles.
This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.
These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.
Course Details
- Status
- Course open
- Time
- on application
- Price
- POA
- Tutor
- Larnie Perrin
- Code
- 23006X
- Venue
- WEA Wollongong
- 50-56 Auburn Street, Wollongong, NSW 2500
PACKAGING RULES
Total number of units = 10
5 core units plus 5 elective units of which:
• 1 elective unit must be selected from Group A
• 1 elective unit must be selected from Group B
• for the remaining 3 elective units:
o up to 3 units may be selected from Groups A, B and C
o if not listed, up to 2 units may be selected from a Certificate I, Certificate II or Certificate III from this or any other currently endorsed Training Package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
CORE UNITS
BSBCMM211 Apply communication skills
BSBOPS201 Work effectively in business environments
BSBPEF202 Plan and apply time management
BSBSUS211 Participate in sustainable work practices
BSBWHS211 Contribute to the health and safety of self and others
ELECTIVE UNITS
Group A Self-Management – must select 1 from this group
BSBCRT201 Develop and apply thinking and problem solving skills
BSBPEF201 Support personal wellbeing in the workplace
Group B Technology – must select 1 from this group
BSBTEC201 Use business software applications
BSBTEC202 Use digital technologies to communicate in a work environment
Group C Working with Others
BSBOPS203 Deliver a service to customers
SIRXCEG002 Assist with customer difficulties
SIRXPDK001 Advise on products and services
HOW TO ENROL
Please contact 02 4226 1622 to arrange an interview with our Student Support Officer to ensure the course is right for you, discuss and choose your elective units and receive a final quote before enrolling.
Please note date range is indicative of program start for this term not complete program
This qualification is eligible for funding under Smart and Skilled. For more information on Smart and Skilled visit https://smartandskilled.nsw.gov.au
WEA Illawarra can be prevented from issuing you with a nationally recognised VET qualification or statement of attainment when you complete your course if you do not have a Unique Student Identifier (USI). If you have not yet obtained a USI you can apply for it directly at https://www.usi.gov.au/students/create-usi
NOTE: Certificates will not be issued until satisfactory completion of all assessment requirements and all payments for the course have been received.
Campus Information
- Parking
- Food and Drink
- Confirmation of Course and Purchase of Materials
- No Smoking
- COVID and your Safety